價格：免費
更新日期：2016-02-08
檔案大小：27.8 MB
目前版本：01.02.04
版本需求：需要 iOS 7.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言：英語
Every minute counts when a machine is down. With Visual Online Support, TRUMPF has developed an innovative tool which makes our needs assistance even faster. In the framework of a TruServices Service Agreement, Visual Online Support enables you to bring our service engineer virtually to your machine. In this way, even complex cases can be solved without on-site service missions. This increases the availability of your machine and creates savings of up to 25% on the costs of on-site service missions for your machine – and all of this with 100% data security.
Features of the Visual Online Support app:
- Recording and exchange of audio, image and video files
- Editing of images with real time transmission
- Chat function for communication purposes
All you require is the corresponding TruServices Service Agreement, a machine with a wireless operation point and a mobile device on which the Visual Online Support app has been installed.
You can find detailed information about Visual Online Support here:
- https://www.trumpf.com/en_INT/products/services/services-machines-systems-and-laser/technical-service/visual-online-support/?LS=1
- http://www.youtube.com/watch?v=ONFJLSaUfXg
支援平台：iPhone, iPad